This is a new and exciting role, primarily based at Eureka! The National Children’s Museum in Halifax. This role will also have responsibility for IT systems at Eureka! Science + Discovery, Seacombe, Wirral.
The primary focus for the role will be to provide in-house IT systems support and to liaise with third party support to provide Eureka! with effective IT systems and any required management information. Working across both sites, this role will be responsible for the management of IT hardware, software, internal and external networks, internal systems, CRM and finance packages.
We’re looking for someone who has:
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Industry recognised qualification OR GCSEs in Maths and Science Grades 9 – 7 (A* – C) or equivalent
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A minimum of two years’ experience in an equivalent role
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Highly organised, with the ability to plan for short‐ to medium‐term objectives
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Strong service attitude: building lasting customer relationships, striving for efficiency and effectiveness
Must have knowledge of the following:
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Windows 10 operating system – upgrading to Windows 11 in due course
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Windows office 365 and Azure
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Windows office 365 Exchange Online
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SharePoint
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Cloud storage systems
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Back up technologies
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CRM terminologies
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Firewalls, routers and switches
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Microsoft Defender for Endpoint and other security related products
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Visitor Management / Ticketing Software (ideally Access Gamma)
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EPOS systems
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Web design and graphic design software.
Eureka! strives to create an all-encompassing and productive environment, inclusive of different cultures and groups, and reflecting the diverse audiences we serve. We recognise that diversity is crucial to our success and would strongly encourage and welcome applicants from diverse backgrounds.
Eureka! is committed to safeguarding. All appointments are subject to appropriate checks including DBS and two satisfactory references being received in advance of employment commencing.
